The order processing time depends on the time frame of the quality check, the packaging, and also on the stock status of the individual product. Our typical production time per order is 7-10 business days. We will send you an email if the processing time takes longer than expected.
This refers to the time it takes for your order to be shipped from our Nevada based design workshop to your delivery address.
| Canada | ||
| (excludes processing time) | Rule | Shipping Fee |
| Standard (5-7 Business Days) | Over $121.99 | Free Shipping |
| Standard (5-7 Business Days) | 0-$121.99 | $9.99 |
| Express (3-5 Business Days) | Over $121.99 | $12.99 |
| Express (3-5 Business Days) | 0-$121.99 | $15.99 |
|
USA, UK, Australia, Italy, Sweden, Belgium, Denmark, France, Germany
|
||
| (excludes processing time) | Rule | Shipping Fee |
| Standard (5-7 Business Days) | Over $121.99 | Free Shipping |
| Standard (5-7 Business Days) | 0-$121.99 | $6.99 |
| Express (3-5 Business Days) | Over $121.99 | $9.99 |
| Express (3-5 Business Days) | 0-$121.99 | $12.99 |
|
Netherlands, Austria, Finland, Georgia, Greece, Hungary, Ireland, Liechtenstein,Lithuania, Portugal, Luxembourg, Monaco, Romania, Serbia, Spain, Switzerland,Turkey, Vatican, Kuwait, Oman, Saudi Arabia, Croatia, Czech Republic, Montenegro,Norway, Poland, United Arab Emirates:
|
||
| (excludes processing time) | Rule | Shipping Fee |
| Standard (7-10 Business Days) | Over $121.99 | Free Shipping |
| Standard (7-10 Business Days) | 0-$121.99 | $6.99 |
| Express (5-7 Business Days) | Over $121.99 | $9.99 |
| Express (5-7 Business Days) | 0-$121.99 | $12.99 |
|
Russia, Ascension (English), Pitcairn Islands, Brazil, Israel, Japan, Chile, Mexico, Ukraine,Belarus, Estonia, Latvia, India, Moldova, Thailand, Iceland, Singapore, Kazakhstan, Peru,Costa Rica, Bulgaria , South Korea, Colombia, Sri Lanka, Malta, Argentina, Cyprus, Indonesia,Malaysia, Lebanon, Armenia, Qatar, Reunion, Albania, Azerbaijan, Philippines, Bahrain, Jamaica,Brunei, Vietnam, Bangladesh, Cambodia, Barbados, Turkmenistan, Venezuela, Bhutan,Cape Verde, French Guiana, Greenland, Andorra, Tajikistan, Mongolia, Panama, Palestine,Iraq, Guatemala, Nepal, Myanmar, Laos, Cuba, Suriname, Vanuatu, San Marino, Nauru Lu,Iran, Haiti, Afghanistan, Congo, Mariana Islands, Western Samoa, Kiribati, Solomon Islands,Christmas Island, St. Helena, Western Sahara, Eritrea, Tuvalu, St. Christopher and Nevis,East Timor, Comoros, North Korea, East Samoa (United States), Anguilla (English), Aruba,Bermuda (English), Persia Niagara and Herzegovina, Cayman Islands (English), Cocos Island,Cork Islands (New), Dominica, Faroe Islands (Dan), French Polynesia, Gibraltar (English),Melon Drop Island (French), Marshall Islands, Martinique (French), Montserrat (English),Netherlands Antilles, New Caledonia (French), Norfolk Island (Australia), Puerto Rico (United States),St. Pierre and Miquelon, St. Vincent (English), Bahamas, Turks and Caicos Islands (United Kingdom),United Arab Emirates, Virgin Islands (British), Virgin Islands (United States), Valis and Fujia Islands (French),Pitcairn Islands
|
||
| (excludes processing time) | Rule | Shipping Fee |
| Standard (7-10 Business Days) | Over $121.99 | Free Shipping |
| Standard (7-10 Business Days) | 0-$121.99 | $6.99 |
Please note that we only provide Express Shipping to France, United Kingdom, United States, Italy, Canadaother countries can only enjoy Expedited Shipping.
The shipping time listed in the table above is just ETA(Estimated Time of Arrival), and most of our shipped parcels can be delivered within this time frame. However, due to the impact of the CVOID-19, the international flight resources are in shortage recently, as well as the severe epidemic situations overseas, it may lead to a delay of parcel processing and delivery services in destination countries in different uncertain ways.
Please leave sufficient details about your shipping address to ensure smooth delivery, it would be better if your shipping address can be accurate to Apt/unit number. A correct email is mandatory for receiving order confirmation and shipping notification. The phone number is required for being contacted by the delivery man if necessary.
Please note that Customaket is not responsible for unsuccessful deliveries caused by wrong/insufficient/incomplete shipping address, wrong post/zip code, blank mobile column. Non-delivery or extra shipping costs due to personal reasons will not be taken by Customaket.
Shipping time might be affected during public holidays or extreme weather. Because the manufacturers & carriers might limit or stop their operations. Unfortunately, this is outside of our control, normal service resumes soon after the holiday or extreme weather ends.
Your order can be tracked in detail only when it arrives in the destination country. Especially for Expedited shipping, please kindly allow some working days of delivery to your address, even likely " not found ". Thanks for your patience. Should you have any questions, please reach out to our customer service.
If you have any questions about the shipping, please contact our customer service:service@customaket.com , we will reply to you asap, thank you!
WhatsApp:+852 4405 1201
WhatsApp:+852 4405 1201
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